Contact Questions FAQ's regarding all of our contact sources. Payment Questions Including payment options, sales tax policy, tax-exempt status and more. Shipping Questions Questions and Answers about shipping and instructions. Ordering Questions Listing a number of FAQ's that help explain the ordering process. Product Questions Information regarding products, backorder policy, warranty explanations and more. Credit Questions Explanations of our refund and credit procedures and more. RMA Questions Information for return policy, return procedure, RMA instructions and more. Terms & Conditions Information about eAegis, Inc. (eAegis) Terms and Conditions, including website usage.
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eAegis, Inc. (eAegis) 2005 Tree Fork Ln., #125 Longwood, FL 32750 United States	Email Contacts: sales[at]eaegis.com support[at]eaegis.com Phone: 407-951-8935 or 407-323-6002 Fax: 407-951-8938	Hours of Operation: Monday – Friday: 9:00am – 6:00pm EST Saturday and Sunday: Closed

Why eAegis?

Based on feedback and input from our thousands of satisfied customers, we believe that these are the Top 20 Reasons for buying from eAegis:

• We are the Official Premier Partner and System Integrator for our primary Manufacturers
• We are Product specialists with expertise in deployment
• Priority Manufacturer Technical Support Status for eAegis Customers
• 48 Hour Burn-in-Test Program for pre-installed units (Storage Industry first, 2001)
• Extensive 14-point product-integrity burn-testing on every product or solution
• 12 Point QA inspection prior to shipment
• Completed final QA checklist on every product or solution
• Itemized and Serialized configuration sheet included with all pre-installed orders
• Ready to Use out of the box (pre-installed units only)
• Pre and Post Sales Help Desk
• FREE telephone advice on all products
• Competitive pricing
• Diskless systems
• Fully customized and configured systems
• Software and Firmware loaded and tested
• Pre-built with enterprise-level hard drives specifically manufactured for RAID-based units
• All hard drives have the manufacturer's five year warranty
• Prepackaging in double-boxes for added security
• Customer-friendly sales, ordering, shipping and service policies
• Quality products and components from cutting-edge manufacturers

Feedback and input from all our customers is valued and welcomed. eAegis strongly believes that customers come first and is committed to working tirelessly and diligently towards providing its customers with predictive buying solutions that ensure protection of their valuable data investments. Please read what our customers have to say about eAegis here.

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