Payment Options
Forms of Payment
We accept payment by most credit and debit cards as well as by PayPal and wire transfers. Checks are accepted from educational institutions, corporations and government agencies who have ordered via valid Purchase Orders. Corporations must have good credit standing and complete a credit application.
Refunds
If for any reason you are issued with a refund, please note the following:
- All refunds will be issued to the same payment method as on the original order.
- When a refund is processed, you will receive an email notification.
- A refund will usually reach your credit card account within 4 working days after it being processed, please allow up to 10 working days for it to be credited. We do however reserve the right to refund you within 30 days of the return.
- Goods returned within the manufacturer’s DOA period, will be refunded in full including the original carriage charge. If the goods are found not to be faulty or they have been damaged by miss-use, they will be returned to you and no refund will be issued.
- We do not offer refunds after a period of 7 days from delivery, as all sales are final after this period.