What do our customers say about eAegis?

eAegis sells to consumers and businesses worldwide and our customers include consumers, government agencies, financial services firms, healthcare providers and entertainment companies. Our customers require a computer storage solution, but usually need guidance about which platform and approach to adopt for the highest Return on their Investment (ROI). Bottom line, every end user, consumer or business that requires a cost effective top-quality storage solution are our customers or potential customers!

Listed below are word-for-word extracts with persons’ names removed from three different internet forums and rating sources for you to see what customers have said about their experiences with buying eAegis products and services.

Source: Infrant Forum (Infrant has now been acquired by NetGear)

Title:	Pleasant NV Purchase
Product:	ReadyNAS NV, 1.6TB 4x400GB) - Complete Unit
I’ve seen many posts about people buying a barebones system from one vendor, installing drives from another vendor, upgrading software and then spending days getting the system up and running. I chose to buy a complete 1.6TB system from Aegis. Within minutes of taking the unit out of the box, I was transferring files and poking around the unit with Radar. It was well worth the few extra dollars to get it setup and burned in by someone that knows the product. Thanks for the great service.

Title:	Warranty service in different country to place of purchase
Product:	ReadyNAS NV, 2TB (4x500GB) - Complete Unit
Thanks everybody, it certainly clarified the situation for me. I've since made a purchase from Eaegis.com and the service and assistance from their representative has been nothing short of brilliant. If there's some sort of customer service Oscar then I think he needs to get nominated! I think the only pre-sales advice anybody needs for Infrant's ReadyNAS NV is to simply go and buy from Eaegis.com!

Title:	Where to purchase 2
Product:	ReadyNAS NV, 1TB (4x250GB) - Complete Unit
We purchased units from Aegis end of last week and if you purchase a barebone + drives they will install and test the unit as well. So, it is ready to go out of the box, after unpacking. We have purchased before from them and have been very happy. They are doing Seagate Barracuda 7200.9 ST3250824AS 250GB 7200 RPM 8MB Cache - x 2 for $189.00 this is a pair of disks for NV/X6/600. The same deal is offered for the Seagate ST3500641AS 500GB 7200RPM SATAII x 2 = $582.00 for the pair. Hope this helps.

Title:	Where to purchase 2
Product:	ReadyNAS NV, 1TB (4x250GB) - Complete Unit
It was definitely the 48-hour burn-in testing of units at eAegis.com that got me to buy from them. The price difference for a pre-configured, versus one that you build from scratch after shipping right now is about 20$... and I saw too many DOA or quickly failing drives from NewEgg to justify buying a pack of 4 250GB drives from them. The 48-hour burn-in alone catches most of these, and is worth the extra money, IMO.

Title:	Where to purchase 2
Product:	ReadyNAS NV, 1TB (4x250GB) - Complete Unit
I bought my system at Eaegis. They are a class operation; the representative of Eaegis fully explained the different units, disk sizes, actual disk capacity that I would see, etc., and sent it out after burn testing it (through a hurricane).

Source: http://www.resellerratings.com/store/Aegis_eaegis

Bought a Drobo from eAegis after a long and helpful conversation in which we found it to be the best and most reasonably priced solution for my application as a photographer. He also had a killer deal on the hard drives. They put NewEgg to shame in both price and level of service... and I have been using NewEgg for a long time. The unit was shipped as promised and arrived 4 days later with the drives installed and tested. I will not hesitated to buy my next NAS or RAID setup from them.

What can I say that hasn't been said - from ordering, through shipping, recieving, power up, and communication, all smooth as can be, first rate. I only wish everyone would follow their example. Aegis deserves 6 out of 5 stars.

OK, so being ever the skeptic, I wasn't sure about whether or not the ratings here were real orders, but I have to say, the SAME day I ordered an N5200 NAS from the "infamous" eAegis, I got the shipping notice and the tracking number.... and then, supposedly the FedEx shipment was coming on a Monday, instead, it came 3 days ahead of that. The package arrived FAST, SAFE and everthing worked as advertised... eAegis had even already upgraded the NAS to the latest software version so I didn't have to. Way to go guys... it's not often I'm impressed by a web merchant - so the Crew over there? Thank you guys - you've earned a very satisfied customer:)

Outstanding - a real pleasure to deal with, helpful, efficient and professional. And very competitive on price. Highly recommended.

I usually don't go out and provide feedback. However, in this case, I have to say eAegis are excellent to work with. Very knowledgeable in the backup storage space and made my experience an A+++. Highly recommend them if you are looking for excellent customer service with GREAT pricing.

I had a wonderful experience purchasing from Aegis. I purchased a Thecus N5200B NAS with 5 x 750GB Seagate Enterprise Drives in RAID 5 format. They were very helpful in finalizing my configuration and delivered a day ahead of schedule! Excellent customer support!

I work at a world-class medical hospital and research facility located in the central United States region. My lab recently purchased a NAS system from eaegis.com to store the results from our experiments. There was an initial firmware issue with the product, but the problem was quickly resolved with the help of eaegis' tech. support. Their product checklists (included with the packing slip) are extensive- far better than most- to insure that the product you order is in the expected working order. This company is thorough, efficient and professional. I highly recommend them for all your network storage needs.

Throughout the entire transaction, I was treated as if I'd already purchased 1000 units from this company, and I was only buying one ReadyNAS from them! company are first rate...you won't FIND a better on-line buying experience anywhere else!

one word to describe this seller's busines. EXCELLENT! Made an order from 20,000 miles away and receive the order in less than 5 days. Communications were fast and precise. Even without emailing them about the problem with my order, they knew it and email me rightaway. Top notch! Thanks

Excellent! Best customer service experience, in any field, in a long time. I've been buying on-line since 1996 and the help I've received from eaegis.com has surpassed them all. Eaegis.com give a new definition to the "value-add" in value-added-reseller. The Infrant ReadyNAS NV box I'm purchasing has been thoroughly tested by Eaegis.com and I'm confident it will reach me in perfect working condition. They helped me with some pre-sales questions I had on the manufacturer's online forum, an above-and-beyond dedication to duty. Thanks Eaegis.com!

Staff was polite and prompt in all responses. Everyone was very accomidating to ensure that I recieved my product as quickly as possible and for the right rate. I would reccomend them to anyone looking for NAS solutions.

I was in a desperate sollution for a NAS device, for a few months I was searching the Internet for a reliable device that would have RAID, SATA II support + other features; I finally heard about Infrant's ReadyNAS NV. I looked for the best possible price, at least at the date I purchased it - April 2006. Aegis is the reseller that had/has the best price, I had a few technical questions that were promply answered by a knowledgeable sales/support staff and I decided to place an order with this company. I'm very glad I did, I received my NAS device as scheduled. Being very satisfied with Aegis's service I wanted to make sure I post this review as a thank you for their efforts.To me it made a difference, some companies are not so customer friendly and I wanna give them a HIGH_5. BTW - I read on a nunber of online forums that many people were/are satisfied with Aegis's services, too bad they didn't have the time to post a review. Keep up the good work!

I've been ordering goods from lots of different online resellers - all types of products - and I must say this reseller stood out from the others with very good customer service and personalized service. The benchmark for others to follow. Instead of just send my order by mail, and having me wait four extra days for delivery, they arranged to have one of their employees drop it off to me personally, saving me the waiting time. The product arrived in perfect condition, and have worked perfectly ever since. I bought a ReadyNAS 2TB NV.

Source: http://www.readynas.com/forum/viewtopic.php?f=33&p=91047

Has anyone bought from eaegis.com?

They are fine, reliable and reputable. Bought several NAS unites from them

Cool, thanks for your recommendations! I ended up buying it from them instead of Dell (who has the same model for a bit cheaper, but without the free disk. Theirs ended up being about the same price anyway, after tax and shipping). An NV+ with 1.5 TB of storage for under a grand, seems like a good deal! I just hope it doesn't have that power supply problem I've been reading about.

I have purchased two NV+ units from eAegis and remain a very happy customer.

I know this thread is teetering on two weeks old now but I wanted to say that I had a wonderful conversation with eaegis about my requirements for a NAS setup. He was delightful and patient and I cannot wait to get my setup and get it roaring to life. Thanks a bunch I cannot wait for Wednesday!

Ordered RND4000 from eaegis UK arm, cheapest place I could find, next day delivery, very professional, no worries here.

I had a great experience as well.

me too; great service. they burn the systems in for a couple days, and they called me after about a day and a half; said my system was failing the burn in due to a disk problem, but they already started a burn in on another system with new drives, and it would be one day delayed. i was VERY happy they both found an issue (avoiding me having to deal with an infant mortality issue) AND didnt waste time fixing it for me. i would highly recommend them.